When logged into your Dermazen account, scroll down to the 'Loyalty' section. You will see your Points Balance and the products they apply to below. If items you have enough points for will have a 'redeem' button that is clickable. Loyalty point prod
If you suspect there is a discrepancy in your loyalty points balance, please reach out to our support team with details such as the items ordered and the respective dates. We will review your account and transaction history, assess any issues, and en
If you choose to cancel your subscription, you will not be able to utilize your loyalty points. Loyalty points can only be utilized with a subscription order.
Products ordered by redeeming Loyalty Points will be added to your next subscription order. Should you decide to skip or cancel the order, the product added via Loyalty Points will also be cancelled. Please email support if you have any issues, suppo