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How do I complete a return?
To complete a return for an item purchased from our shop, the process will vary depending on whether the package has been opened or not:. When returning an opened item, please provide us with the tracking information and the contents of the return to
Why can't I use my rewards towards my purchase?
If you're having trouble using your rewards towards a purchase, ensure that the items in your cart are eligible for the reward redemption. Rewards codes typically only work with one-time order items. If you encounter issues, verify that the correct q
Are Dermazen products free of topical steroids?
Yes, Dermazen products are steroid-free and made with natural ingredients. For instance, the Calming Seborrheic Serum contains ingredients such as purified water, sea salt, colloidal silver, xylitol, methylsulfonylmethane, urea, niacinamide, hyaluron