If you received your order and an item was missing, we apologize for the oversight. Email your order number and the missing products to [email protected] and our customer service department will quickly create a supplementary order to ship the miss
If your order appears to be lost in transit, please contact our support team for assistance by email, [email protected]. We will investigate the situation and create a replacement order for you that will be shipped out as soon as possible to minimi
Please double check your shipping and billing address before completing your purchase. If you notice an error after checking out, please immediately email [email protected] with your order number and correct address so we can update your order befo
If your tracking information shows that your order has been delivered but you cannot locate the package, please notify our customer support immediately by emailing [email protected]. We are happy to re-ship the order once we have confirmed we have
Yes, we ship to customers globally!. Please note: customers are responsible for duties and taxes, it is not included in our shipping charge.
We utilize USPS and FedEx to ship orders. You have the option to select expedited shipping with FedEx (2-day) at checkout.
We ship orders Monday through Saturday. Note: If you have placed your order after 10am PT on Saturday, it may not be processed to ship until Monday.